Error codes

Error Code Description
1 Unknown error
1001 Incorrect login or password
1002 Your contract does not have access to the API. Please contact the Support centre for further information.
1003 Only available to customers who had DataExplorer enabled during this period.
1004 You do not have the required rights to access this site or this group. Please contact your account administrator.
1005 You are not authorised to access this site.
1008 You don’t have any access right to this API.
1017 You have entered an incorrect email address or password 5 times. Please try again in 30 seconds.
1019 Access refused: Your IP address is invalid.
1020 A specific account option must be enabled to make this API call.
2001 The URL contains an unknown parameter.
2025 The “Space” parameter is incorrect.
2120 The requested URL has not been set up in the DataFlow interface.
2121 The API call is not recognised, or contains an analysis that no longer exists.
2202 We’re unable to get the last minute of available data.
3003 The data is not yet available. It is either currently being processed, or relates to a period too far in the past.
3009 Your request was not able to be completed, for unknown reasons. Please try again later.
4008 Resource not found.
4009 Time out. The request cannot be processed.
4010 The entered password is not in the correct format.
5007 The maximum number of flows has been reached.
5008 Service temporarily unavailable.
5016 The requested connection does not exist.
5017 Non-specified or erroneous parameter.

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Last update: 19/09/2016